Frequently Asked Questions
Placing an order is simple and secure. Just browse our online furniture store, choose the products you love, add them to your cart, and proceed to checkout. You can pay using multiple options such as debit/credit cards, UPI, net banking, or wallet payments.
Yes, we provide Cash on Delivery on selected furniture items. You can check the COD availability by entering your pin code at checkout. Please note that certain high-value or custom-made furniture may not be eligible for COD.
Our standard delivery timeline is **7–10 business days**, depending on your location and the product type. Custom-made or bulk furniture orders may take a little longer, but we will always keep you updated on the status.
We deliver across India, including major cities, towns, and selected remote areas. You can check the delivery availability for your location by entering your pin code on the product page before checkout.
Yes, free shipping is available on many of our products. However, for large or oversized furniture, minimal delivery charges may apply. Shipping charges (if any) will always be visible before you place your order.
Yes, customer satisfaction is our top priority. If you receive a damaged, defective, or incorrect item, you can request a return or exchange within **7 days** of delivery. Please make sure the item is unused and in its original packaging.
Yes, all our products come with a **manufacturer’s warranty** against defects in materials and workmanship. The warranty period may vary depending on the type of furniture, and details are mentioned on each product page.
Yes, many of our furniture items come with **free professional assembly service** in select cities. For other locations, we provide detailed DIY instructions and customer support to make the process easy.
Absolutely! We offer customization options on select categories like sofas, dining tables, and wardrobes. You can choose the size, material, and finish based on your needs. Contact our support team for more details.
Yes, we care about the environment and use sustainable, eco-friendly materials wherever possible. Many of our products are crafted from responsibly sourced wood and non-toxic finishes to ensure safety and durability.
Once your order is placed, you will receive a tracking ID via email and SMS. You can use this ID to track your shipment in real-time and stay updated on the delivery progress.
